NYT 9/28/09 Dialing for Answers Where Web Can't Reach

This company, Question Box, helps developing countries like India and Uganda get their questions answered. The purpose of this operator based system is to make information more accessible in the hopes of helping the progression of developing countries. It works by calling the hot line from either a phone or a call box provided by the company in places where internet is accessible and then an operator searches the answer for the question on the internet at that moment or with the promise to call back within a few minutes. This is a great idea because a good portion of the areas using this service are in such report locations that they most likely will remain undeveloped and without internet for another decade. Knowledge should be available to everyone and it is awesome that this company is making it possible.